COMPLETE PEACE OF MIND WITH FAST, SECURE & RELIABLE WEBSITE HOSTING
Your website is one of your most valuable business assets. Whether it’s generating enquiries, supporting customers or processing online sales, it needs to be available whenever your audience needs it.
Reliable hosting is about far more than server space. It’s about performance, security and having a team you can trust when something needs attention.
Unlike many hosting providers, we don’t just host your website. We understand how it works, how it supports your business and the role it plays in helping you keep things moving.
HIGH-PERFORMANCE HOSTING THAT KEEPS YOUR BUSINESS MOVING
Your website needs to work quickly and reliably, whether someone is browsing your services, filling in an enquiry form or placing an order. Slow loading times and poor performance can mean lost enquiries or sales.
Our hosting is built to keep your website running smoothly in the background, so your customers get the experience you want them to have and you have one less thing to worry about.
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Protecting your website starts with secure, resilient hosting. Every package includes daily automated backups with seven-day rolling retention, while failover technology helps minimise disruption if server issues occur.
We also support WordPress plugin updates, Magento core updates and security patches where appropriate, helping keep your website secure, stable and available.
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When your website is important to your business, you don’t want to explain it from scratch to someone who’s never seen it before.
At 21Digital, you have direct access to our technical team by phone or email. We know how your website is built, how it works and what your business needs from it, so when something goes wrong or you need advice, you’re speaking to people who already understand it.
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Keeping your website performing at its best takes more than reliable hosting. Our hosting environment is monitored 24/7 by our infrastructure provider, while our technical team is available Monday to Friday, 8:30am–5:30pm to investigate website issues, provide advice and keep you informed.
If something needs attention, we take ownership, communicate clearly and work with you to find the right solution.
WHAT WE DO
Every Website Hosting & Support package is designed to keep your website secure, stable and running smoothly, with the following included as standard:
- High-performance cloud hosting
- Enterprise SSD infrastructure
- Daily automated website backups
- Seven-day rolling backup retention
- Server failover protection
- Firewall security
- SSL certificate
- Telephone and email support
- Basic website fixes where appropriate
- WordPress plugin updates*
- Magento core updates and security patches where applicable*
*Updates are subject to website compatibility. In the rare event that an update causes a conflict requiring redevelopment or detailed investigation, we’ll discuss any additional work with you before proceeding.
How it works
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SET UP
We get your website set up on the right hosting environment, making sure everything is configured for the platform your website runs on.
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PROTECT
Your website is backed up, protected and monitored, with the infrastructure in place to help keep it secure and available.
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MAINTAIN
We keep an eye on things and carry out relevant updates and maintenance to help your website stay secure, stable and performing as it should.
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SUPPORT
If you have a question or something doesn’t look right, you can speak directly to our technical team. No ticketing system, no passing you around. Just someone who knows your website and can help.
WHY CHOOSE 21DIGITAL?
For over 20 years, we’ve helped businesses build and grow websites that deliver real commercial results. We’ve built our hosting service around what we know customers actually want from their hosting, with a reliable service and real people there when you need them.
If something goes wrong, or you just want to talk something through, you can call or email our technical team directly. There’s no ticketing system to work through or faceless support desk to deal with. You can speak to someone who knows your website and can help straight away.
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READY FOR HOSTING YOU CAN RELY ON?
Your website is too important to leave to unreliable hosting or a support desk that doesn’t know who you are.
If you’re looking for fast, secure hosting with real people you can speak to when you need them, get in touch with our team or fill in the form below and we’ll be happy to help.
