06/02/18 o

New Website & CRM Integration For Outdoor Living Brand

21Digital Agency has an excellent longstanding relationship with SMUK Solutions. Located in Blackburn, Lancashire, SMUK is a leading supplier of glass balustrades and composite decking products. Recently, SMUK tasked 21Digital Agency with creating a dedicated lead generation website for its composite decking brand, Elite Outdoor Living.

Neil Martin, SMUK’s Sales and Marketing Manager, said:

“Previously, our composite decking products were tucked away in a sub-division of our main site, and we didn’t feel this properly represented them as a core part of our offering. Throughout our years of partnership with 21Digital Agency they’ve already achieved some outstanding results for our digital campaigns, so naturally they were our first choice to design the new Elite Outdoor website.”

21 Digital Expands Digital Presence Of SMUK Solutions

The fully optimised new website went live at the start of 2018, presenting SMUK’s composite decking products as part of an aspirational, exclusive lifestyle. It’s also designed to demonstrate SMUK’s technical expertise in its field, with clearly detailed product information that’s easily accessible for both private and commercial customers.

The site is hand-coded in Bootstrap to be fully responsive, ensuring a flawless user experience, and the website architecture integrates a range of software for data capture – including Zoho CRM, a Live Chat Facility and WordPress for front-end content management. This ensures that all leads are captured and directly passed on to the client’s business development team.

“It’s everything we could have asked for, and more.” said Neil. “It looks fantastic and we’ve already seen a sharp rise in the number of online sales leads we’re getting for our composite decking products. Sam and the team at 21Digital Agency have absolutely excelled themselves.”

Following the launch of the new site, SMUK Solutions has now appointed 21Digital Agency to manage its SEO search engine visibility and content strategy across both divisions of its business, with the ultimate focus on making it the number one supplier of balustrade and composite decking systems in the North West.

Ashley Chaplin, 21Digital Head of Search, added: “The design of the site has already fulfilled two key SEO requirements through its mobile responsiveness and improved user experience. This means that moving forward, our ongoing content strategy and technical SEO efforts will be geared toward establishing SMUK Solutions as an industry authority in the eyes of Google and other search engines, which we’ve judged to be the most effective way to boost its ranking in search engine results.”

Web Design and Development are two of the core services we offer here at 21Digital Agency, and with over a decade of experience behind us, we know how to create sites that deliver. Drop us a line on hello@21digital.agency or give us a call on 01254 660 560 to find out how we can help you make it on the web!

Don’t forget to follow us on Twitter: @21Digital_Ltd

Sam Fletcher
Sam Fletcher is 21Digital Agency Head of Agency, responsible for overseeing all strategic digital marketing, with a personal specialism in PPC (Google AdWords). A keen mountain biker and motoring enthusiast, he has a lifelong dual passion for both business and design, which he now uses to come up with bespoke, creative marketing campaigns.


Give us a call on 01254 660 560, or email us on hello@21digital.agency and let’s talk!

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